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PRODID:-//Mucha Mlingo - ECPv5.1.1//NONSGML v1.0//EN
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METHOD:PUBLISH
X-WR-CALNAME:Mucha Mlingo
X-ORIGINAL-URL:https://muchamlingo.com
X-WR-CALDESC:Events for Mucha Mlingo
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TZID:UTC
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TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20200101T000000
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BEGIN:VEVENT
DTSTART;TZID=UTC:20200510T180000
DTEND;TZID=UTC:20200510T190000
DTSTAMP:20260505T121504
CREATED:20200510T180015Z
LAST-MODIFIED:20200527T200643Z
UID:879-1589133600-1589137200@muchamlingo.com
SUMMARY:Pause Factory Business Re-Alignment Strategies: Customer Experience
DESCRIPTION: \nAll relationships have an emotional component — and that holds true for the connection between people and brands. Your business’s relationship with customers is built over time\, nourished by experiences along many online and physical touch points in their journey\, grounded in expectations\, and confirmed through repeated interactions. \nA crisis puts a ‘stress-test’ on your relationship with your client. \nAs part of the Pause Factory Business Realignment Strategies Series\, Mucha will explore how organizations can adapt to a remote way of doing business and ensure service delivery \n
URL:https://muchamlingo.com/event/business-realignment-cx/
CATEGORIES:EQ Webinars
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