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Lesson No 59: The Case For EQ (Life-After-COVID)

The Queen of Hearts: The Confessions of An ‘Accidental’ Leader I didn’t purpose to be in the space that I find myself in.  God plucked me from the path that I had set out for myself & set me on an alternative journey. At the start it all appeared somewhat ‘accidental’ but I know now that it was no accident, rather His design, His purpose for my life…  So now that I am here, these are my confessions…the lessons I am learning about being a woman in business, building an empire, one brick at a time…  Adults with high EQ have better career advancement, are more effective leaders and salespeople, and have better personal and professional relationships.  “Research shows convincingly that EQ is more important than IQ in almost every role and many  times more important in leadership roles. This finding is accentuated Continue Reading

Lesson No 58: EQ4Africa 2020

The Queen of Hearts: The Confessions of An ‘Accidental’ Leader I didn’t purpose to be in the space that I find myself in.  God plucked me from the path that I had set out for myself & set me on an alternative journey. At the start it all appeared somewhat ‘accidental’ but I know now that it was no accident, rather His design, His purpose for my life…  So now that I am here, these are my confessions…the lessons I am learning about being a woman in business, building an empire, one brick at a time…  It’s been 2 weeks since the 2nd edition of the #EQ4Africa Conference, and I am still buzzing from that high that you get when you set yourself a big hairy audacious goal & achieve it.  I started the #EQ4Africa Conference to create a platform for knowledge sharing, experiential learning & networking Continue Reading

Lesson No 57: Smarter With Feelings

The Queen of Hearts: The Confessions of An ‘Accidental’ Leader I didn’t purpose to be in the space that I find myself in.  God plucked me from the path that I had set out for myself & set me on an alternative journey. At the start it all appeared somewhat ‘accidental’ but I know now that it was no accident, rather His design, His purpose for my life…  So now that I am here, these are my confessions…the lessons I am learning about being a woman in business, building an empire, one brick at a time…  Against the backdrop of the coronavirus pandemic, we are all trying doing more with less, juggling multiple balls and manage the heightened volatility & increased uncertainty.   It is within & possibly because of this context that there is a growing burden of mental illness globally;  One-in-four (1:4) persons Continue Reading

Lesson No 56: EQ Café – Uncertainty

  The Queen of Hearts: The Confessions of An ‘Accidental’ Leader I didn’t purpose to be in the space that I find myself in.  God plucked me from the path that I had set out for myself & set me on an alternative journey. At the start it all appeared somewhat ‘accidental’ but I know now that it was no accident, rather His design, His purpose for my life…  So now that I am here, these are my confessions…the lessons I am learning about being a woman in business, building an empire, one brick at a time… We are living in a time of fear, uncertainty and very big feelings. When big feelings arise, we tend to get into short-term thinking. How does uncertainty drive us? How can we deal with it? In this quarter’s Six Seconds EQ Café, we Continue Reading

Lesson No 55: Riding The Wave

The Queen of Hearts: The Confessions of An ‘Accidental’ Leader I didn’t purpose to be in the space that I find myself in.  God plucked me from the path that I had set out for myself & set me on an alternative journey. At the start it all appeared somewhat ‘accidental’ but I know now that it was no accident, rather His design, His purpose for my life… So now that I am here, these are my confessions…the lessons I am learning about being a woman in business, building an empire, one brick at a time… “Feel the feeling but don’t become the emotion. Witness it. Allow it. Release it.”  Crystal Andrus Over the last 8 weeks I have felt such a range of emotions – from both ends of the ‘emotion spectrum.’ From dizzying heights of excitement & anticipation, Continue Reading

Lesson No 54: Enhancing Teamwork In Times Of Crisis

The Queen of Hearts: The Confessions of An ‘Accidental’ Leader I didn’t purpose to be in the space that I find myself in.  God plucked me from the path that I had set out for myself & set me on an alternative journey. At the start it all appeared somewhat ‘accidental’ but I know now that it was no accident, rather His design, His purpose for my life…  So now that I am here, these are my confessions…the lessons I am learning about being a woman in business, building an empire, one brick at a time…  “Teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability.”  ~ Patrick Lencioni  Covid-19 is an unprecedented challenge for organizations and their leadership teams around the world. How can you help your team to weather the storm & come out Continue Reading

Lesson No 53: Delighting Customers In Times Of Crisis

The Queen of Hearts: The Confessions of An ‘Accidental’ Leader I didn’t purpose to be in the space that I find myself in. God plucked me from the path that I had set out for myself & set me on an alternative journey. At the start it all appeared somewhat ‘accidental’ but I know now that it was no accident, rather His design, His purpose for my life… So now that I am here, these are my confessions…the lessons I am learning about being a woman in business, building an empire, one brick at a time… “It takes months to find a customer, and seconds to lose one” ~ Vince Lombardi In this season of stress & uncertainty, we know that as feelings escalate, it’s time for more Emotional Intelligence. Now more than ever, customer experience is job #1. Businesses Continue Reading

Lesson No 52: Igniting Motivation In Times Of Crisis

The Queen of Hearts: The Confessions of An ‘Accidental’ Leader I didn’t purpose to be in the space that I find myself in.  God plucked me from the path that I had set out for myself & set me on an alternative journey. At the start it all appeared somewhat ‘accidental’ but I know now that it was no accident, rather His design, His purpose for my life…  So now that I am here, these are my confessions…the lessons I am learning about being a woman in business, building an empire, one brick at a time…  “I am not a product of my circumstances. I am a product of my decisions.” – Stephen Covey Businesses have been forced plunge into the digital revolution – ready or not, in order to survive. This has presented multiple challenges for managers who have never led remote Continue Reading

Lesson No 51: Thinking Outside of The Box – Driving Sales In Times Of Crisis

The Queen of Hearts: The Confessions of An ‘Accidental’ Leader I didn’t purpose to be in the space that I find myself in.  God plucked me from the path that I had set out for myself & set me on an alternative journey. At the start it all appeared somewhat ‘accidental’ but I know now that it was no accident, rather His design, His purpose for my life… So now that I am here, these are my confessions…the lessons I am learning about being a woman in business, building an empire, one brick at a time… “Never let a serious crisis go to waste. And what I mean by that it’s an opportunity to do things you think you could not do before.”  Rahm Emanuel The world is in a tailspin. Things are changing every day. And although I don’t Continue Reading

Lesson No 50: A Leader Worth Following – Leading In Times Of Crisis

The Queen of Hearts: The Confessions of An ‘Accidental’ Leader  I didn’t purpose to be in the space that I find myself in.  God plucked me from the path that I had set out for myself & set me on an alternative journey. At the start it all appeared somewhat ‘accidental’ but I know now that it was no accident, rather His design, His purpose for my life…  So now that I am here, these are my confessions…the lessons I am learning about being a woman in business, building an empire, one brick at a time…  “Never let a serious crisis go to waste. And what I mean by that it’s an opportunity to do things you think you could not do before.”   Rahm Emanuel I have learned that the real test of leadership does not occur when everything is smooth sailing. Continue Reading